Telstra Bigpond Email Support

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How do I use my Telstra email on Webmail?

Telstra Mail will only work on the newer and additional secure browsers. Find out how to upgrade your browser.For More Detalis:- Offical Telstra email

Create a new email and add an attachment file

1. Choose New Email
2. In the To address bar, enter the full email address you would like to send the email to or choose from contacts
3. If you want to send a copy to someone else, choose Cc on the right – and then enter in their full email address in the Cc field
4. Enter in a Subject and type your message
5. Choose the paperclip icon next to Attachments
6. Choose attachment to send from where you saved it in your folders or desktop
7. Choose Send

View or download an attachment

1. choose the email with an attachment – which will then display in the preview pane.
2. Click the Download icon next to an attachment to download this file.
3. Click the Preview icon to view the attachment. (Note: the Preview function is only available for some file types .)
4. If the attachment is a Calendar invitation, click the Add to calendar icon to add this event to your Calendar.

Reply to an email

1. Click on the email you want to reply to
2. choose Reply or Reply All
3. Type in your message
4. choose Send You can return to your inbox by chooseing it in the left-hand menu

Create an email signature

1. Click Settings
2. choose the Mail menu, then choose Signature Auto Insert Signature will be chooseed by default Set signature position, above or below email content
3. Click Add and Set email as default if you choose
4. choose Plain or Rich text email – if chooseing rich you can use the toolbar to format your signature
5. Enter in a Name to identify the signature
6. Enter in your signature details and choose Save

Set up email auto forwarding

1. Click Settings
2. Choose the Mail menu, then choose Auto-forward
3. Tick the check box to Enable Auto-forward (if it’s not already ticked)
4. Enter in the full email address where you want emails to be sent in the Destination field
5. “Keep a copy in your inbox” will be ticked by default (unchoose this if you do not require copies to be kept)
6. Choose Save

Add a rule to manage your emails

1. Click Settings
2. Choose the Mail menu, then choose Organise Inbox
3. Click Add and enter a Rule Name
4. Active will be ticked by default
5. Choose the action you would like to take (eg. Move to folder, Forward to email or Delete permanently) from the dropdown menu
6. Enter in criteria for your rule to apply to an email (whether an email does or doesn’t contain something in its Subject, From, To or CC)
7. Choose Save

How to add an email account

1. Click Settings
2. Choose the Mail menu
3. Click Add email account and Choose Add
4. Enter in a Description (which will be used in your left-hand navigation for Mail)
5. Enter in your Username, Email address and Password for that Telstra email address
6. Choose a Mail server type (eg IMAP / POP)
7. Choose Save